Reference

Understand Your Rights Before You Start

These legal terms govern how you access 789taya, how your account is managed, and what both sides are responsible for. Access to our lobby — including slots, live tables and sports markets — depends on your local law and eligible region in Bangladesh.

Account eligibility by local lawbKash, Nagad, Rocket wallet rulesData handling policyJurisdiction-dependent access
789taya Understand Your Rights Before You Start
HOW WE HANDLE DATA

Browse Our Data and Account Security Approach

We take account security seriously across every wallet connection — bKash, Nagad and Rocket included. Here is how we manage your information once you register an account with us.

Data Retention

We retain your account data only as long as required by our operational policy. You can request a summary of what we hold through the Legal section in account settings.

Cookie Policy

We use cookies to maintain your login session and remember your wallet selection. You can manage cookie preferences in your browser settings at any time.

Account Security

Your account is protected by OTP verification linked to your mobile number. Any wallet change — bKash, Nagad or Rocket — triggers a fresh identity check before it takes effect.

Requesting Changes

To update personal data or close your account, submit a request via email or live chat. Identity verification is required before any changes are processed.

LEGAL CONTACT PATHS

Reach Us About Account or Policy Matters

If you have a legal question — about your account terms, a wallet transaction dispute, or how your data is handled — contact our support team directly. We handle policy-related queries separately from general account help so they reach the right team faster. Check your account dashboard for the current contact options available in your region.

Live Chat Raise a legal or account policy query through live chat. Available from your account dashboard for supported Bangladesh regions.
Email Support Send a written request about data handling, account closure or wallet identity disputes. We respond via the email address on your registered account.
Account Help Centre Policy documents, terms updates and your right-to-access request form are all inside the account help section — log in and navigate to Legal.

Frequently Asked Legal Questions

These are the questions we hear most often about account terms, data rights and eligibility. If your question is not covered here, use the live chat or email route from your account dashboard.

Access depends on your location and local law. We do not confirm legality for all regions. Check your local regulations before creating an account or making any wallet transaction.

We collect the information you submit during registration — name, mobile number and wallet details such as bKash or Nagad. This is used to verify your identity and process transactions.

Yes. Submit a data access request through the Legal section of your account or via email. We will confirm your identity first before releasing any account information.

Once closed, your active wallet connections — including Rocket, Nagad and bKash links — are removed. We retain transaction records as required by our policy before full deletion.

Contact support via live chat or email with your account ID and the transaction reference. Disputes linked to bKash, Nagad or Rocket transfers are reviewed against wallet verification records.

We update terms when our policy or operations require it. You will see a notice when you next log in. Continued use means acceptance of the updated terms as they stand.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.